// Commerce Engineer · Account Manager
Pedro Amodeo
Translating Tech into Growth
I work at the intersection of platform architecture and business strategy — helping enterprise commerce operations scale with clarity and precision. Currently managing 30 enterprise accounts at VTEX, ~$16M combined GMV.
01. About
Commerce Engineer with a background in Economics, specializing in enterprise digital commerce architecture and business strategy. I partner with some of Latin America's largest retailers — aligning platform architecture with measurable business outcomes, from API integrations to C-level roadmaps.
Technical decisions should always be traceable back to business impact.
Based in São Paulo, SP. Currently part of a globally-scoped team at VTEX, working with enterprise clients across Latin America.
02. Experience
2nd Rotation — Digital Commerce Specialist Leadership Program
Strategic account management for a portfolio of 30 enterprise accounts across fashion, footwear, cosmetics, and retail — combined annual GMV of ~$16M.
- Lead executive strategy sessions and QBRs with C-level and IT stakeholders, translating platform capabilities into actionable commerce roadmaps.
- Manage critical integrations across marketplace ecosystems — Amazon, Mercado Livre, TikTok, and Shopee — ensuring operational continuity across Tier 1 accounts.
- Proactively identify platform friction points through observability data and BI analysis before they impact merchant performance.
- Drove +10% increase in marketplace sales channel revenue for a key enterprise partner through targeted digital commerce architecture restructuring.
1st Rotation — Digital Commerce Specialist Leadership Program
Selected for VTEX's competitive Digital Commerce Specialist Leadership Program. Frontline technical layer between VTEX's platform and enterprise clients — resolving mission-critical issues across Catalog, Pricing, Checkout, and OMS.
- 90%+ client satisfaction rate across enterprise ticket resolution, achieving Top Tier classification for support performance.
- Diagnosed and resolved synchronization failures across 10+ marketplace integrations — Amazon, Mercado Livre, TikTok, Shopee — for Tier 1 partners.
- Led FastStore V1 → V3 composable architecture migration for a Tier 1 supermarket client, driving long-term platform performance and scalability.
Built and scaled the operational and data infrastructure for programmatic and retail media campaigns across a 3.5-year tenure.
- 50% reduction in processing time by redesigning performance reporting workflows through improved data mapping and automation.
- +10% increase in company GMV by streamlining technical onboarding for mobile-focused clients.
- Overhauled company CRM (~40 users), redesigning B2B prospecting workflows to improve pipeline visibility and scalability.
- Built SQL-based dashboards to monitor Programmatic and Retail Media campaign performance for internal and client decision-making.
- Managed daily relationships with major acquiring partners — Cielo, Rede, Stone, GetNet — as primary point of contact for technical troubleshooting.
- Contributed to restructuring the e-commerce partnership process, improving merchant onboarding and delivering KPI dashboards from high-volume data.
03. Skills
04. Education
// certifications
- CMX - Level 2 VTEX
- AI for Leaders StartSe University
- VTEX 101 VTEX
- TFAS Leadership Program Universidad Francisco Marroquín · 2022
- IV Mackenzie Forum on Economic Freedom Article Submission · 2021
// community
- Intervidas Baptist Community Volunteer 2018 – 2024
- Order of DeMolay Event Planning Volunteer 2016 – 2018
05. Contact
Let's talk commerce, tech, or anything in between.
// São Paulo, SP, Brazil